SMS Terms

Effective October 6, 2026

1. The program

Granite Signal Systems, a trade name of Julia Lynn Consulting ("we," "us"), operates a missed-call text-back service for home service businesses ("clients"). When you call a client and the call isn't answered, our automated text assistant may text you on that client's behalf. It asks about what you need, such as the service, your address, and when you're available, and sends a summary to the client so they can call you back.

Each conversation begins with a message that names the business you called and identifies the assistant as automated.

2. How you opt in

Texts are sent only in response to your call. By calling a client's number from a mobile phone, you request a reply about your inquiry, and you agree to receive texts related to that inquiry. We do not send marketing or promotional texts, we do not text people who haven't called, and we never buy or rent phone lists.

3. Message frequency and cost

Message frequency varies with your conversation, typically a few messages per missed call. Message and data rates may apply, according to your mobile plan.

4. How to opt out

Reply STOP to any message to stop receiving texts. You can also reply END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL. You'll receive one message confirming the opt-out, and no further texts from that number. If you call the business again later and want texts, reply START to opt back in.

Opting out of texts does not affect your ability to call the business. You can still reach them by phone at any time.

5. Help

For help, contact us at hello@granitesignalsystems.com or (617) 710-7222.

6. Emergencies

The text assistant is not an emergency service. If you have an emergency involving immediate danger, such as a gas leak, fire, or downed power line, call 911 or your utility company first. If you mention an emergency or safety issue in a text, the conversation stops and the business is alerted right away, but we cannot guarantee how quickly they will respond.

7. What the assistant does not do

The assistant gathers information only. It does not give prices or estimates, diagnose hazards, or promise arrival times or availability. Those decisions belong to the business you called, and any agreement for work is between you and that business.

8. Carriers and delivery

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your carrier, coverage, or device.

9. Privacy

Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties.

10. Changes

We may update these terms. When we do, we'll change the effective date at the top of this page.

11. Contact us

Julia Lynn Consulting, DBA Granite Signal Systems
221 Main Street, Ste R
Nashua, NH 03060
hello@granitesignalsystems.com
(617) 710-7222